Ministry of Railways has started a survey on the consumer preference of bedrolls (bed-sheets, towel, pillow, blankets) required during the travel on trains. For this purpose, the Ministry of Railways has made available a detailed questionnaire Performa on the homepage of its own website www.indianrailways.gov.in for online submission of replies by the consumers. The performa can be filled up online by 17th August, 2015. The questions asked in this survey include all aspects pertaining to bedrolls like cleanliness and hygienic conditions, colour preference, size preference, design preference, fabric preference, possible charges etc. etc. Consumers have been requested to spare some time and fill in the questionnaire. It has been assured that the information so collected could be used only for research purpose and would remain private and confidential. Indian Railways has signed an MoU with National Institute of Fashion Technology (NIFT) to work on quality and design of bedrolls and related issues. The survey has been designed in consultation with NIFT. The data collected through the survey will also prove to be as useful inputs in this exercise.
Minister of Railways Shri Suresh Prabhakar Prabhu has always been emphasizing on having a better connect between the Railway Administration and the railway users and has been insisting on collecting passenger’s feedback on various issues with a view to improve passenger’s amenities and services in all respects. The present survey is in line with these directions.